Frequently Asked Questions
Everything you need to know about your Kiro Brands shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your materials sustainably sourced?
Kiro Brands is committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit all our manufacturing partners for fair labor practices.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.